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manage every opportunity trust a proven platform manage every opportunity deploy instantly give my reps collateral customize without compromise work productively integrate easily collaborate freely upgrade automatically forecast accurately count on proven security tailor my SFAbuild or add more apps
Trust a proven CRM platform
  • Enjoy the peace of mind that comes with proven success at more than 63,200 companies
  • Count on rock-solid performance and reliability
  • Enjoy unlimited scalability as your business evolves
  • Never worry about managing hardware, software, back-ups, tuning, or patches
What does this mean for my IT team?
  • Less risk: rock-solid performance, scalability, and reliability
  • Fewer headaches: no hardware, no software, and no upgrades to worry about
  • More value: focus on more complex and valuable tasks like deep customization and integration
  • A different type of vendor relationship with the subscription model
CRM Applications
Deploy instantly with no infrastructure
  • Get started easily with 1, 1,000, or 100,000 users
  • Add additional users with just a few clicks
  • Activate new features immediately
  • Leave all the infrastructure deployment to salesforce.com
What does this mean for my IT team?
  • More time devoted to your business users’ functionality requirements
  • No need to manage hardware, software, tuning, patches, back-ups, and disaster recovery
  • The ability to focus on innovation
Platform Functionality
Customize without compromise
  • Define your data model, business logic, and user interface with point-and-click tools
  • Create new business logic or highly specialized user interfaces
  • Customize everything, including screens, fields, reports, and dashboards
  • Save time with hundreds of pre-built components and industry templates
What does this mean for my IT team?
  • There's no need to settle for vanilla CRM
  • Build and deploy deep customizations that upgrade automatically with every release
  • Satisfy ever-changing user requirements
  • Real-time collaboration and prototyping with business users on functionality requirements
Platform Functionality
Integrate easily with your key systems
  • Integrate CRM with on-premises applications
  • Connect to back-office apps, legacy databases, or desktop applications
  • Enjoy the benefits of standards-based integration
  • Never worry about scalability: the Force.com API handles more than 90 million integration transactions per day
  • Instantly deploy pre-packaged integrations with many other SaaS apps and data services
What does this mean for my IT team?
  • Enjoy integration that is much quicker and easier than traditional on-premises integration
  • A rich history of successful integrations with on-premises systems
  • A wide range of tools to support your integration needs
  • Pre-packaged integrations on AppExchange for other cloud-computing applications and data services
Platform Functionality
Upgrade automatically with no headaches
  • Upgrade to the latest version of CRM, automatically and for free
  • Get all new patches and all new features
  • Enjoy seamless, automatic upgrade of all customizations and integrations
What does this mean for my IT team?
  • More time spent solving business problems, not upgrading software
  • Less time and budget devoted to managing upgrade projects
  • Never having to redo customizations and integrations to get the latest version
Platform Functionality
Count on proven security
  • Enjoy the security of knowing that more than 63,200 customers trust salesforce.com
  • Trust the security infrastructure that has been vetted by some of the world’s most security-conscious organizations such as Cisco, Symantec, Deutsche Bank, and ADP
  • SAS70 Type II and ISO 27001 certified
What does this mean for my IT team?
  • The confidence that comes with running on the world's most proven and tested security infrastructure
  • Salesforce.com takes care of the infrastructure investment required for delivering comprehensive security
  • Freedom to focus on the functional requirements of end users
  • Access to security best practices at http://trust.salesforce.com
Trusted Infrastructure
Build or add more apps to complement CRM
  • Create new apps that extend your CRM deployment
  • Access a wide range of pre-built commercial applications and free app templates
  • Manage data and processes in other departments like finance, HR, and IT
  • Deploy new apps to your existing user community for free
What does this mean for my IT team?
  • More than just a CRM application—a complete application development platform for building and running new apps in the cloud
  • A common IT skill set across both CRM customization and application development
  • A common data model, user interface, and IT administration model across multiple applications and departments
Platform Functionality
Success. Not Software.
  2008 Technology Innovation Force.com Is One to Be Reckoned With Appirio opts for the cloud over servers Cloud Computing: Anything as a Service 2008 SIIA Codie Winner

 

Success, not software. That says it all.

Your company's success depends on great customer relationship management technology. But in today's economy, you can't afford another deployment that requires a huge upfront investment, months or years of customization and deployment work, and what feels like an eternity to finally deliver any ROI. You need success you can count on. Soon.

The most popular CRM platform

51,800 companies—including some of the world’s most demanding IT organizations—run Salesforce CRM on the Force.com platform. Join them and rest assured that you’re in good company.

Famous for ease of use

Would you believe your business users would actually thank you for implementing CRM? Believe it: in fact, most people first hear about salesforce.com when someone they know tells them how much they like using it. Even better, administering the platform is just as easy for IT.

Up and running in no time

Why spend months or years implementing software? With salesforce.com's cloud computing platform, there's no hardware and no software to worry about. You're up and running—and seeing a positive impact on the business—in a fraction of the time.

All the platform capabilities you need

Salesforce.com's automatic upgrades—free for all customers—include new features in all our CRM applications plus tons of new functionality for the Force.com platform. And that's on top of the flexibility for additional customization, integration, and new applications that Force.com already provides.

Look who's talking about salesforce.com
Gartner Forrester Forbes CIO Insight Codie Award Winner PC Magazine
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