Get the Training You Need—Starting Today
If you’re serious about getting the best possible ROI from Salesforce CRM, consider Premier Training. You get training for all user roles, as often as needed, for a single, subscription-based price.
To start building your Salesforce CRM and Force.com platform skills, take advantage of these short online tutorials. These are samples from our full Premier Training catalog, which contains over 3 dozen titles and is updated monthly. When you’re ready for more, contact us about the complete Premier catalog available to subscribers.
Online courses
Getting Started with Salesforce CRM Navigation For all users; covers Salesforce CRM concepts, terms, and setup. Learn how to navigate, search for information, modify personal settings, and find help.
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30 mins
Getting Started with Salesforce CRM Sales For sales professionals; covers day-to-day use of Salesforce CRM. Understand the value of Salesforce CRM Sales and learn to take deals through the entire sales life cycle.
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35 mins
Administration Basics: Setting Up Salesforce CRM For administrators; covers basic application setup. Learn to define the company profile, manage users, understand user profiles, and manipulate data.
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65 mins
Getting Started with Reports and Dashboards For all users who want to generate reports and analyze Salesforce CRM data. Learn to create reports to strategically analyze campaigns, leads, accounts, contacts, opportunities, forecasts, cases, solutions, and documents.
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30 mins
Keeping Your Applications Secure For administrators; covers measures to improve application security. Learn to communicate with IT and users, define roles, set profile-based access controls, session settings, and passwords.
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10 mins
Protecting Your Data Confidentiality For all users; covers responsibilities for protecting themselves and their organizations against online attacks. Covers password creation, anti-virus applications, anti-spyware options, and using hardware firewalls to add layers of protection.
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10 mins
Getting Started with Visualforce Pages For administrators and developers. Step-by-step tutorial for quickly creating custom pages with Visualforce Pages within the standard Salesforce CRM user interface.
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40 mins
Ready for more? Contact us about Premier Training to access the complete online catalog.